Are you looking for the perfect multicarrier shipping software? Then you have probably realized by now that there are a ton of different options to choose from and all of them with a lot of different options and features, which can make things a little bit confusing. The best thing to do here is to have some clear guidelines as to what you need to focus on, which is exactly what we are going to do today by giving you a few key questions that you need to ask yourself when going through all of the multicarrier shipping solutions.
Does it help you deal with international shipping?
If you have already decided that you will be shipping internationally, and to be fair that is the reason why most businesses look for multicarrier shipping solutions, then you need to ask yourself if the software you are looking at has everything you need to make international shipping easy and efficient. See if it provides you with all of the necessary documents related to customs such as invoices, certificates, import and export declarations and so on. It is also important to see if the solution will help you handle the shipping to and from other countries and whether it supports international carriers because that is something that can significantly lower your costs.
Does it have good customer service?
When we say customer service here we don’t mean phone support and so on but we mean whether the multicarrier shipping solutions you are considering are able to provide you with complete track and trace ability both locally and internationally because that is a crucial part for any business. You also need to make that the software will give your customers visibility when it comes to their orders and whether it will be able to provide them with answers to any questions they may have. That is also important because people will not want to order from you again if you cannot provide them with a way for them to follow their orders and if they cannot have their questions answered.
Will you have access to data analysis and reports?
As boring as data analysis and reports sound, they are still a crucial part of any business and when looking for the right software you need to make sure that it will provide you with these statistics. You need to make sure that you are going with something that will give you as much data as possible and as many kinds of reports because seeing those numbers will help you see where your business is lacking in terms of shipping and it will let you figure out ways in which to improve those areas.
Since this whole process can be a little overwhelming, the best thing that you can do is simply figure out what is that you need before you go on the hunt and then use these questions to see if the multicarrier shipping solutions can offer you what you need. Hopefully you found this article helpful and you will keep it in mind when looking for the perfect software that will help you make your business as efficient as possible.